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Our client, a leader in energy reduction technology, is seeking a skilled Project Manager (PM) to oversee the client experience from post-sale through installation and handover. Based in our Manchester office, the PM will manage every aspect of client projects, ensuring seamless communication, precision in delivery, and timely completion.
Key Responsibilities:
The Project Manager will be responsible for end-to-end project management, including the following tasks:
A. Client Management
Client Onboarding: Issue welcome packs and handle all post-sale interactions, including initial invoicing (50% deposit). Installation Planning and Coordination: Schedule engineering data logging and surveys to verify unit sizing and provide the survey report to the client. Develop a custom installation plan, coordinating with the client to set a target power shutdown date and any required pre-installation work. Liaise with manufacturers to confirm product availability and delivery schedules. Assign an installation team or partner to each project. Share Risk Assessment Method Statements (RAMS) with the client. Ensure technology hardware is delivered and placed on-site in advance of the installation. Be available on call during installation in collaboration with the Chief Engineer. Provide a comprehensive post-installation report, including photos, to the client. Transition the client to the data analysis and reporting team for ongoing performance monitoring. Finalize invoicing and thank the client upon project completion. B. Pre-Sale Survey Process
Survey Planning and Coordination: Conduct initial desktop analysis and share findings with the client. Schedule a site survey to assess voltage levels, load profile, and installation specifications. Arrange the pre-survey RAMS and coordinate the engineer or surveyor's site visit. Review and share the survey report with the client, updating the Project Tracker with relevant site information. Collaborate with the sales team to issue a savings guarantee and ROI proposal to the client, post-survey. Required Skills and Experience:
Proven experience in project management, ideally in a client-facing role within energy or technology sectors. Strong organizational and communication skills, ensuring a professional client journey from start to finish. Proficiency with spreadsheets and CRM systems, including the ability to build and improve a CRM-based project tracking process. Ability to coordinate with internal and external stakeholders, including Business Development Managers (BDMs), suppliers, and partners. The ideal candidate will demonstrate a structured, process-driven approach to managing client projects and provide evidence of delivering similar projects within scope, budget, and timeline.
Compensation:
Base Salary: Around 40,000 Bonus Potential: OTE up to 60,000 This is a fantastic opportunity for a dedicated Project Manager to join an innovative team and make a meaningful impact on energy efficiency and client satisfaction.
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